MedPlaya Reviews

MedPlaya has an overall rating of 3.6 based on 22 reviews. Customer feedback on MedPlaya is mixed.

3.6/5.0

22 reviews

5 Stars

10

4 Stars

2

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5

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1 Star

4

All MedPlaya Reviews (22)
robert_Quach86
May 28, 2026
"Reservation was mostly right"
My booking went through fine, and the dates were all correct... so that part was good. But one of the room details wasn’t what I had picked online, which was a little frustrating. The staff did fix it, though I had to wait a bit. Not a terrible experience or anything, just annoying when you expect the reservation info to match exactly.
jamiemerlette6509
May 28, 2026
"so the messages were okay before we arrived"
so we did get replies before we arrived, but they were a little slow and not always super clear.
JamesBrieno_50
May 05, 2026
"Decent value, but the communication was frustrating"
It was a decent place for the price, but the rooms felt basic. Nothing was terrible, just not very impressive. What annoyed me most was the lack of clear communication, a few things weren’t explained well, and I felt like I had to figure stuff out on my own. Overall, it was okay if you just need somewhere simple to stay
Elva.moon
April 22, 2026
"The hotel is in a handy spot…"
The hotel is in a handy spot, close to the beach and a few shops, so that part was convenient. But it didn’t really live up to what I expected from the description. It sounded like it would be a comfortable, easy stay, but it was quite noisy at night and parking was a hassle. Overall, it’s okay if you just need somewhere central to sleep, but I wouldn’t say it matched the promises
CARTER
April 19, 2026
"Better Accessibility Than I Expected"
I stayed with MedPlaya and was actually really pleased with how well they handled accessibility. I’d been a bit unsure beforehand because places don’t always match what they promise, but the adapted room was ready as soon as we arrived with no hassle. The bathroom was easy to manage, and there were ramps in the spots we needed them. The staff were lovely too, helpful without making us feel awkward or like it was a big issue. Overall, it was smoother than I expected, and I’d happily book again.
Michael-hill
March 26, 2026
"Easy family stay with kids"
We stayed here with our two kids and, for the kind of simple family break we were after, it worked really well. The staff were genuinely kind to the kids, the pool felt safe enough that we could actually relax a bit, and there was plenty of food they’d actually eat, which is always a win. The rooms were clean too. I wouldn’t necessarily pick it for a fancy adults-only getaway, but for an easy trip with children, I’d happily book again.
HASSENFRITZ
March 19, 2026
"Pretty much exactly as shown"
I booked through medplaya.com and the hotel was just like it looked on the website. The room size, food options, and location details all matched up, so there weren’t any awkward surprises when we got there. Check-in was straightforward too. Overall, a really easy experience and I’d be happy to use the site again.
WillieStevenson_93
March 14, 2026
"Package details were way too unclear"
I booked after checking out one of the packages, but the details were confusing. What was actually included? What was going to cost extra? I had to keep digging around for answers and still didn’t feel totally sure before paying. For a booking site, shouldn’t that kind of info be obvious? It ended up leaving me annoyed and not very confident about the whole thing
charles1972
March 03, 2026
"Loyalty points came in handy"
I’ve stayed with medplaya a few times now, and the loyalty discounts did make the booking cheaper than I expected. I was in a bit of a rush when I booked, so I appreciated that it was easy to use on the site with no hassle. Just a nice little bonus for coming back.
RobertPerez
February 23, 2026
"Easy, friendly stay"
We had a really lovely stay with MedPlaya. The staff were so friendly and always said hello, which made the place feel really welcoming. Check-in was simple, and whenever we needed anything, they were happy to help. The restaurant and bar service was quick too, which was really useful when we just wanted to relax and enjoy the holiday. Everything felt easy and stress-free. I’d definitely book again
WilliamDonnell_97
February 11, 2026
"Fun holiday, but not quite what we expected"
We did have a really good time with medplaya overall, but I’ll be honest, we felt a bit misled by what we were expecting before we arrived. That said, the entertainment team was genuinely lovely and always had something going on, from games by the pool to music and shows in the evening. The kids didn’t get bored once, and we ended up joining in way more than we thought we would. It had a nice relaxed vibe, and despite feeling like it wasn’t completely as described, we’d probably still go back.
Janet-snover
February 08, 2026
"Super easy to book"
I found the hotel I wanted really quickly, which was nice because I was half-paying attention while drinking my morning coffee. The pages loaded without any weird delays, and the booking steps were simple enough that I didn’t have to overthink it. No hassle at all, just got it done and moved on with my day.
micheal_Feuerborn95
February 04, 2026
"Not terrible, but I expected more"
The hotel was okay overall, and I wouldn’t say I hated my stay, but the room definitely felt old and not as clean as I’d hoped. The bed was hard, although I somehow still managed to sleep a bit, and the air con was noisy but at least it kept the room cool. The bathroom could really use some fixing too. For the price, I expected better, even though it wasn’t completely awful.
MichaelJennings
January 26, 2026
"Clean room overall"
The room was clean overall, and I didn’t spend too much time inspecting everything because I was tired from traveling. I did notice the corners were a bit dusty, but other than that it was comfortable enough for my stay.
KathleenWurdeman
January 25, 2026
"Booking was almost too easy"
I booked my hotel in just a few minutes, which made me a little suspicious because nothing online is ever that smooth, right? The pages loaded fast, there was no weird runaround, and the confirmation showed up almost instantly. Either they’ve got the system figured out, or there’s some secret hotel-booking council making this way too convenient. Either way, it was simple and worked great.
YOUNT
January 24, 2026
"Clear pricing and no sneaky surprises"
I booked through medplaya.com and what stood out to me most was how straightforward the pricing was. From the start, I could clearly see what was included, the room options, taxes, and the final total before paying.

No random extras suddenly appeared at checkout, which feels like the fair and honest way to do things. It made comparing dates easy, helped us choose what worked best, and I’d definitely use it again.
JamesFink_89
January 21, 2026
"Relaxed Stay with a Nice Vibe"
Not gonna lie, I had a really nice stay with MedPlaya. The hotel had a relaxed feel most of the time and it never seemed too busy or noisy around the rooms. There was some music in the evening, but it didn’t go on ridiculously late, so getting a decent sleep wasn’t an issue. The pool area had a fun, happy vibe without feeling annoying or overcrowded. I’d definitely stay again.
AprilRosser
January 19, 2026
"Good overall, but I’d love more variety"
I’ve enjoyed it overall, but I do find myself wishing there were more options to choose from. After a while, the selection starts to feel a bit repetitive. Having more variety would make the experience feel fresher and more worthwhile, especially if you’re someone who likes discovering something new each time.
DeniseVaughn_27
January 08, 2026
"Payment issue and not much reassurance"
I tried to book through medplaya.com and everything seemed fine until the payment page just froze right after I entered my card details, then a notification from my bank popped up saying the money had gone out, but I never got any booking confirmation at all.
I emailed first and waited around for a reply, but eventually I had to call because it was starting to feel a bit worrying, and they kept saying they couldn’t really see it properly on their side and that I should wait a few more days, which is not exactly what you want to hear when you’re trying to sort out a hotel booking and you’ve already been charged and you’re sitting there wondering if you even have a room or if you’re just out the money for now.
In the end it was just messy and stressful. Paying for a hotel should be straightforward, but this really wasn’t, and I don’t think I’d feel comfortable using their site for payment again.
hello_ricky878
December 21, 2025
"I got a bad feeling quickly..."
I got a bad feeling quickly while using this site. The security just didn’t seem solid, companies have a responsibility to make people feel safe with their personal info. I wasn’t comfortable taking the risk, so I left fast.

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